Contact & Reservations

Last updated: January 2026

1. Information We Collect

When you make a reservation or contact us, we collect personal information including your name, email address, phone number, and payment details. We may also collect information about your stay preferences and any special requests you provide.

2. How We Use Your Information

We use your personal data solely to manage your booking, communicate with you about your reservation, and improve our services. We do not sell, rent or share your personal information with third parties for marketing purposes.

3. Data Security

All personal data is stored securely and protected against unauthorised access. Payment information is processed through secure, encrypted channels and is never stored on our systems.

4. Data Retention

We retain your data for as long as necessary to fulfil your booking and comply with legal obligations. You may request deletion of your personal data at any time by contacting us at info@saturnaparthotel.com.

5. Your Rights

You have the right to access, correct or delete your personal data. You also have the right to object to processing and to data portability. To exercise these rights, contact us at the email above.

6. Contact

Saturn Apart & Hotel · Tirana, Albania
Email: info@saturnaparthotel.com
Phone: +355 69 644 8666

Last updated: January 2026

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analysing how our site is used.

Cookies We Use

Essential Cookies — Required for the website to function correctly. These cannot be disabled. They include session management and security cookies.

Analytics Cookies — Help us understand how visitors interact with our website so we can improve it. Data collected is anonymous and aggregated.

Preference Cookies — Remember your language and display preferences so you don't have to set them every visit.

Managing Cookies

You can control and delete cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website. Most browsers allow you to refuse cookies or be notified when a cookie is being sent.

Contact

For questions about our cookie use, email us at info@saturnaparthotel.com.

Last updated: January 2026

1. Reservations

All reservations are subject to availability. A reservation is confirmed only upon receipt of a written confirmation from Saturn Apart Hotel. By making a booking, you agree to these terms and conditions.

2. Check-in & Check-out

Check-in time is from 15:00. Check-out time is 12:00. Early check-in and late check-out may be available upon request and are subject to availability and additional charges.

3. Cancellation Policy

Cancellations made more than 48 hours before arrival are free of charge. Cancellations within 48 hours of arrival or no-shows will be charged the full amount of the first night's stay.

4. Hotel Rules

Saturn Apart Hotel is a non-smoking property. Smoking is not permitted in any room or common area. Guests are expected to behave in a manner that is respectful of other guests and staff. The hotel reserves the right to request departure from any guest who does not comply with these rules.

5. Liability

Saturn Apart Hotel is not responsible for loss, damage or theft of personal belongings. Guests are advised to use the in-room safe for valuables. The hotel's liability is limited to the cost of the accommodation in all cases.

6. Contact

Saturn Apart & Hotel · Tirana, Albania
Email: info@saturnaparthotel.com
Phone: +355 69 644 8666